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When my husband and I began looking for a LTC policy, I took the time to find an agent that specialized in LTC, who would be very knowledgeable about what was available and what company and plan would be the best match for our needs. I found this in Ray Voelkle. He made the special effort to find out what we wanted and needed in a LTC plan and found the right company and plan for us. When I had questions, he took the time to answer them, sending me articles of interest that further explained what I needed to know to make the right decision for us. Once we had decided on the right plan for us, he took care of all the paperwork, making the process so stress free and easy for us.
Ray is extremely professional. Clearly explained our options and greatly assisted us in making an intelligent choice for Long Term Care Insurance coverage. Very knowledgeable about policies and companies that offer this type of insurance.
Bill and MonicaOhio
My husband and I highly recommend Ray Voelkle as an independent long-term care insurance agent. He’s very professional and patient and did not apply any pressure to choose one insurer or policy over another. He answered all our questions honestly and made the whole decision-making and application process convenient and easy for us. We had been researching long-term care insurance for 5-6 years but there are so many choices it felt overwhelming. When we turned 55 in 2010, we knew it was time to purchase LTCi while we are still healthy and before rates go up even more. Ray helped us sift through all the information about long-term care insurance and we are very pleased with the policy we purchased. It’s a very good value and we feel as if a burden has been lifted from our shoulders! As we approach retirement, we feel confident that our long-term care needs will be taken care of and we will not become a burden for our two sons. We look forward to continuing our professional relationship with Ray!
Karla & Tom
We wanted to take a moment to thank you for your help in selecting long term care insurance. You were always available and promptly answered any and all questions we had. The spreadsheets you provided comparing plans and inputting different options were invaluable. We enjoyed working with you and felt you always had our best interests in mind. We look forward to working with you in the future and to having a continued partnership.
Peter and Lisa Virginia
Ray Voelkle is a terrific agent. Long term insurance is so complicated and difficult to understand. Ray took the time to patiently answer all of my questions. He was so clear and helpful. He saved me so much time too by figuring out which 5 companies offered me the best plans to fit my needs after we talked about what I was interested in. Even though I didn’t go with the company he first recommended, he was great helping me negotiate a contract with another company. He didn’t try to push me into signing up for one policy or another, but gave me the information I needed to make an informed choice. I highly recommend Ray Voelkle if you need someone to help you with long term insurance.
Ray, thank you so much for the tremendous job you did in helping my wife Christine and I find the right Long-Term Care Insurance Policy for our future needs. We couldn’t have asked for a more professional person to help us in this important family planning endeavor. Not only do we consider you an expert in the field of Long-Term Care, but more importantly we considered you as a valued friend and confidant throughout the entire process from application through approval and writing of our policy. Despite some medical issues with my wife, we were so impressed that you were able to find us another Insurer who accepted my wife’s situation at the same coverage and terms we were looking for. Please don’t hesitate Ray to use us as future referrals as we couldn’t have been happier with your counsel and superb customer service. You are a rarity today when it comes to customer service and good old fashioned two-way communications. Our many thanks again for a job well done!!
The obvious choice. I highly recommend Ray Voelkle to you as your Long Term Care agent. He is professional, very knowledgeable, and responsive. He answered all the questions we had thoroughly and quickly so we could make a decision more easily and with what we knew was the right information. He provided several choices from a number of companies — this allowed us to choose the absolute best fit for us right in the a ‘sweet spot’ for one of the insurers. I cannot imagine how anything could have gone much smoother. Even when there was a little wrinkle from the insurer’s medical review, Ray presented the facts and additional options to choose from right up front without even being asked. We’ve all experienced poor to non-existent customer service these days; what a nice difference it was to work with Ray and experience what customer service should be. Again, Ray is the obvious choice for you if you are shopping for Long Term Care insurance. No reservations about recommending him, none.
Rob M.South Carolina
Ray, you were fabulous to work with. I am recommending you to all of my friends because you are wonderful and safe and considerate and kind and professional and so much more. But the big plus for me is you were able to get me the insurance I wanted when no other agent could find coverage for me,based on my particular health issues. Thank you for the amazing work in finding me coverage.
Alisa Alexandria, VA
When I begun the quest earlier this year for obtaining LTC insurance for my wife and I, I was fortunate to have stumbled upon Ray Voelkle’s web-site. From the first step to the last step, Ray was both knowledgeable about the ins and outs of LTC insurance and patience enough to take the time for me to understand. Ray was a “Teacher” of LTC insurance and I was his student. He wanted to make sure I understood how LTC insurance worked and that I felt comfortable with the new knowledge I had obtained before ever discussing buying LTC insurance. Ray took the time to learn about my wife and I, our needs, our wants, and our financial situation . He helped guide us in obtaining the best LTC insurance coverage we could afford. I would highly recommend Ray to anyone, who first of all, is interested in knowing more about LTC insurance (in other words become the student) and second of all, who wants to receive very good service from a very knowledgeable LTC insurance broker. When it was all said and done, I thought Ray more as a friend trying to assist me rather than someone trying to sell me insurance.
Timothy WesNorth Carolina
Nettie and I are most pleased with the advice and service Ray Voelkle provided. With his assistance we were able to purchase two individual policies that offered more coverage and value than our government group policy. Ray’s assistance throughout the application process was nothing short of outstanding. You are a true leader in the LTC business.